Legal information

Last update: 30-11-2024

Welcome to Ottica Riccio! Before using our services, we invite you to carefully read this Legal Notice, which describes the terms and conditions of use of the website https://otticariccio.it/, as well as the policies regarding privacy, shipping, returns, and refunds.

1. Website Ownership

The website https://otticariccio.it/ is owned by Ottica Riccio, with registered office at Via Francesco Marchesiello, 74/76, 81100 Caserta (CE).
The site is managed and administered by Ottica Riccio. This website is dedicated to the online sale of glasses, lenses, and related accessories.

2. Acceptance of Terms

By accessing and using the website https://otticariccio.it/, the user agrees to comply with the following terms and conditions of use, which may be modified periodically. If you do not accept the terms, we invite you not to use the site.

3. Products and Availability

The products presented on the site are available for purchase, subject to availability. Ottica Riccio reserves the right to modify or discontinue the sale of certain products at any time.

4. Prices and Payments

Product prices are expressed in Euro and include VAT (if applicable). Payment can be made through the methods indicated on the site, including credit cards, PayPal, bank transfer, and cash on delivery. Ottica Riccio reserves the right to change prices at any time, but the prices applied to the order will be those visible at the time of purchase.

5. Shipping Policies

Shipments are made in Italy and other countries, with costs and times varying depending on the destination. Details of the shipping policies are available in the Shipping Policies section of our site. Shipping is carried out through couriers such as GLS, TNT, SDA, UPS, and DHL.

  • Italy: Standard shipping is free for orders over € 50. Express shipping has a fixed cost of € 9.90.
  • Europe and International: International shipments are subject to variable costs depending on the destination. Specific details are available in the Shipping Policies section.

6. Return and Refund Policies

Returns are accepted within 14 days from the delivery date. Conditions and instructions for returns are available in the Return and Refund Policies section. Refunds are made within 3-5 working days from receipt of the returned product.

  • The cost of return shipping is borne by the customer, unless otherwise indicated.
  • The cost of cash on delivery (if applied) will never be refunded.
  • In case of return, the IBAN is required for issuing the refund via bank transfer or, alternatively, a voucher to be used on our website.

7. Privacy and Data Protection

Ottica Riccio respects the privacy of its users and is committed to protecting personal data in accordance with European data protection regulations (GDPR). For more information, please consult our Privacy Policy.

8. Limitation of Liability

Ottica Riccio is not responsible for direct, indirect, incidental, consequential damages or other losses arising from the use of the website or purchased products, except in cases of willful misconduct or gross negligence. Product information is provided "as is", without explicit or implicit warranties of any kind.

9. Changes and Updates

Ottica Riccio reserves the right to modify, update, or suspend the content and services offered through the website at any time and without notice. It is the user's responsibility to periodically check this Legal Notice to review any changes.

10. Applicable Law and Jurisdiction

These terms and conditions are governed by Italian law. For any dispute relating to the interpretation or execution of this agreement, the competent court will be that of Caserta.