Legal Notice
Last updated: 30-11-2024
Welcome to Ottica Riccio! Before using our services, please carefully read this Legal Notice, which describes the terms and conditions of use of the website https://otticariccio.it/, as well as the policies regarding privacy, shipping, returns, and refunds.
1. Website Ownership
The website https://otticariccio.it/ is owned by Ottica Riccio, with registered office at Via Francesco Marchesiello, 74/76, 81100 Caserta (CE).
The site is managed and administered by Ottica Riccio. This website is dedicated to the online sale of glasses, lenses, and related accessories.
2. Acceptance of Terms
By accessing and using the website https://otticariccio.it/, the user agrees to comply with the following terms and conditions of use, which may be modified periodically. If you do not accept the terms, please do not use the site.
3. Products and Availability
The products displayed on the site are available for purchase, subject to availability. Ottica Riccio reserves the right to modify or discontinue the sale of certain products at any time.
4. Prices and Payments
Product prices are expressed in Euro and include VAT (if applicable). Payment can be made through the methods indicated on the site, including credit cards, PayPal, bank transfer, and cash on delivery. Ottica Riccio reserves the right to change prices at any time, but the prices applied to the order will be those visible at the time of purchase.
5. Shipping Policies
Shipments are made within Italy and to other countries, with costs and times varying depending on the destination. Details of the shipping policies are available in the Shipping Policies section of our website. Shipping is carried out via couriers such as GLS, TNT, SDA, UPS, and DHL.
- Italy: Standard shipping is free for orders over €50. Express shipping has a fixed cost of €9.90.
- Europe and International: International shipments are subject to variable costs depending on the destination. Specific details are available in the Shipping Policies section.
6. Return and Refund Policies
Returns are accepted within 30 days from the delivery date. Conditions and instructions for returns are available in the Return and Refund Policies section. Refunds are processed within 3-5 business days from receipt of the returned product.
- The cost of return shipping is borne by the customer, unless otherwise indicated.
- The cash on delivery fee (if applied) will never be refunded.
- In case of return, an IBAN is required for issuing the refund via bank transfer or, alternatively, a voucher to be used on our website.
⚠️ Returns of Electronic and IT Products
For consumer protection and proper product management:
It is not possible to return or exchange products belonging to the electronics and IT category once they have been opened or used, unless the product is defective or does not conform to what is stated on our website.
7. Privacy and Data Protection
Ottica Riccio respects the privacy of its users and is committed to protecting personal data in accordance with European data protection regulations (GDPR). For more information, please see our Privacy Policy.
8. Limitation of Liability
Ottica Riccio is not responsible for direct, indirect, incidental, consequential damages, or other losses arising from the use of the website or purchased products, except in cases of willful misconduct or gross negligence. Product information is provided "as is", without any express or implied warranties of any kind.
9. Changes and Updates
Ottica Riccio reserves the right to modify, update, or suspend the content and services offered through the website at any time and without notice. It is the user's responsibility to periodically check this Legal Notice to review any changes.
10. Applicable Law and Jurisdiction
These terms and conditions are governed by Italian law. For any disputes relating to the interpretation or execution of this agreement, the competent court will be that of Caserta.
